Shipping
Domestic Shipping
We ship throughout the United States using reliable carriers to ensure your electronics arrive safely. Most orders are processed and shipped within 1-2 business days from our Chicago warehouse in Elk Grove Village, Illinois.
International Shipping
We're happy to ship your electronics worldwide! We utilize trusted carriers, including FedEx Air, DHL, and USPS, to deliver your specialized electronics to their intended destinations, regardless of the location.
All international orders receive a quick manual review to ensure accuracy and proper documentation. If we require any additional information for customs or shipping purposes, we'll reach out to you via email or phone using the contact details you provided.
Important International Shipping Notes:
Please note that customs fees, duties, taxes, and clearance charges are the recipient's responsibility—this is standard for international shipping. Your carrier will collect these fees upon delivery in your destination country.
Processing Time
Orders are typically processed within 1-2 business days. Once your order is processed and shipped, you'll receive tracking information via email so you can monitor your package's progress.
Shipping Costs
Shipping costs are calculated based on your location, package weight, and selected shipping method. These fees are non-refundable as we cannot reclaim them from our shipping carriers.
Order Changes:
Need to modify your shipping address or method? Contact us right away at 1-877-578-0587. We can make changes as long as your order hasn't been processed yet.
Questions About Your Shipment? If you have questions about shipping rates, delivery times, or tracking information, our team is here to help. Please call us at 1-877-578-0587, and we'll take care of you.