Showroom / Warehouse Address
546 Crossen Avenue
Elk Grove Village, IL 60007

No Tax on Orders Shipped Outside IL
We Ship Worldwide!

877-578-0587

International 847-640-9000

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Terms and Conditions

Cancellation Policy and Price Adjustments:

All of our prices are based on prices that we receive from our suppliers. The prices of products change very often, and we reflect those changes on our website. Once an order is placed, you are locked in at that price. We cannot make any price adjustments for future decreases in prices. Once an order is placed we hold the item for you until it ships out. In the case that you change your mind and want to cancel the order, there will be a minimum 15% cancellation fee, and shipping charges are non-refundable. If at any time you decide to change an order, we can do that for you as long as the order has not been processed. We understand that unique cases may arise and we will do everything we can to satisfy you as a customer. If you have a problem, question, or concern please feel free to call us and speak with one of our customer service representatives.

Our Return and Exchange Policy:

We strive to provide our customers with the highest level of customer service and professional treatment.

All items except for TVs, cell phones, and SIM cards can be exchanged for a different item up to 30 days after the date of purchase if the box is in like new condition. When exchanging an item, all shipping charges are the responsibility of the customer. We reserve the right to charge restocking fees at a minimum of 15% for exchanges that we don't believe are in like new condition. Shipping charges will not be credited under any circumstances. Due to the nature of our business we cannot give refunds for any non-defective items. After 30 days we do not exchange or give refunds for any items.

Defective multi-system TVs & cell phones can only be exchanged for same within the first 14 days of purchase. No refunds will be issued on cell phones or TVs under any circumstances.

Shipping charges are non-refundable in any case as we cannot reclaim these fees from our shippers. Customers are responsible to pay any duties, taxes, customs, and other clearance fees for orders shipped internationally.

We understand that unique cases may arise and we will do everything we can to satisfy you as a customer. If you have a problem, question or concern please feel free to call us and speak with one of our customer service representatives.

Warranties:

Our standard warranty on products is 90 days Labor and 1 year parts. We do not offer any type of insurance or warranty for damage caused to any personal property or items used in conjunction with products purchased from us. The warranty does not cover shipping charges. Return shipping and handling charges must be prepaid with any warranty repairs or replacements.

International Shipping:

We ship internationally by Fedex Air, DHL, and the Post office. Orders placed with shipping addresses internationally are manually reviewed and approved. If any additional information is requested we will email or call the client at the contact information provided.

All customs fees including but not limited to duties, taxes, and customs clearance are the responsibility of the recipient and will be collected by the shipping carrier at destination country.

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

  1. Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
  2. Incorrect pricing. Due to the errors, omissions, price changes, or any other reason we may cancel your order.  
  3. Non-Payment. If payment is not received within a reasonable amount of time we may cancel an order without notice.

Disclaimer

ALTHOUGH REASONABLE CARE HAS BEEN TAKEN WITH REGARD TO THIS SITE'S CONTENT, 220-electronics (INTERNATIONAL VIDEO & ELECTRONIC INC) DOES NOT WARRANT OR REPRESENT THAT THIS SITE'S CONTENT IS ACCURATE, COMPLETE, OR UP-TO-DATE, NOR DOES IT WARRANT OR REPRESENT THAT ACCESS TO AND USE OF THIS SITE OR THE SERVER WHICH MAKES IT AVAILABLE WILL BE UNINTERRUPTED, ERROR-FREE, AND FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT OF THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS FOR WHICH INTERNATIONAL VIDEO & ELECTRONICS ASSUMES NO RESPONSIBILITY.

ALL OF THE MATERIALS PROVIDED HEREIN, INCLUDING ALL OF THE MATERIALS AVAILABLE ON THIRD PARTY SITES, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW INTERNATIONAL VIDEO & ELECTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.